Privacy Policy

At Dr.Navadiya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address
  • Payment-related information (processed securely through trusted payment gateways)
  • Order details and purchase history
  • Device and browsing information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates, delivery status, and customer support responses
  • Improve our website, products, and customer experience
  • Send promotional emails or offers (only if you opt in)
  • Comply with legal and regulatory requirements

3. Protection of Ayurvedic & Health-Related Information

We do not collect medical records or sensitive health data. Any wellness-related information shared voluntarily is treated with strict confidentiality and used only to provide better service.

4. Sharing of Information

We do not sell, rent, or trade your personal data. Information may be shared only with:

  • Delivery and logistics partners for order fulfillment
  • Payment gateways for secure transaction processing
  • Legal authorities if required by law

All third parties are obligated to maintain confidentiality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration. Secure servers and encrypted payment gateways are used to safeguard transactions.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance site functionality
  • Understand user preferences
  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Opt out of promotional communications at any time
  • Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page with immediate effect.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:drnavadiyahelp@gmail.com